Use collapsible tabs for more detailed information that will help customers make a purchasing decision.

Ex: Shipping and return policies, size guides, and other common questions.

This policy is applicable to ALL orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

A. SHIPPING COSTS

USA, Canada, UK, Australia, Italy, Austria, Sweden, Belgium, Denmark, France, Germany, Ireland, Netherlands, Lithuania, Luxembourg, Portugal, Slovakia, Slovenia, Spain, Italy, Czech Republic, Denmark, Poland, Sweden, Hungary, Switzerland

• Standard Shipping $6.99
• Standard Shipping When Order Over $69 Free Shipping

Finland, Georgia, Greece, Liechtenstein,Lithuania, Monaco, Romania, Serbia, Switzerland,Turkey, Vatican, Kuwait, Oman, Saudi Arabia, Croatia, Montenegro,Norway, United Arab Emirates:

• Standard Shipping: $6.99
• Standard Shipping When Order Over $69 Free Shipping

We do not provide shipping services to countries that are not listed in our sales coverage.

B. TRANSIT, HANDLING & ORDER CUT OFF TIME

In general, shipments are in transit for 10 - 15 days (Monday to Friday). Order cut off time will be 08:00 PM Hong Kong Standard Time (Hong Kong). Domestic order handling time is 2 - 3 business days (Monday to Friday).

C. DELIVERY TERMS

We use the USPS to deliver the product.

D. CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@mccoyn.com .

E. CANCELLATIONS

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

F. PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

G. TAX AND DUTIES

We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.

Use collapsible tabs for more detailed information that will help customers make a purchasing decision.

Ex: Shipping and return policies, size guides, and other common questions.

By placing an order through mccoyn you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (USA) country.

A. 30 DAY RETURN POLICY

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

B. RETURN PROCESS

To start a return, you can contact us at info@mccoyn.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

C. DAMAGED AND WRONG PRODUCTS OR ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

To return your product, you should contact our mail.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. EXCHANGES

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at info@mccoyn.com .

E. RESTOCKING FEE

We do not charge a restocking fee on returns.

F. REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.