Shipping Policy
SHIPPING POLICY
Our goal is to offer you the best shipping options. Every day, we deliver to customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
1. Order Processing Time
Order verification, quality check, and packaging. All orders are processed and dispatched from our warehouse within 1-3 business days after the order is placed.
*Please note that orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates
We currently ship to the specific countries listed below. We offer Free Standard Shipping on orders over $69.
| Destinations | Shipping Method | Estimated Time | Cost |
|
North America: United States, Canada, Mexico Oceania: Australia, New Zealand Europe: Austria, Belgium, Croatia, Czechia, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye, United Kingdom |
Standard Shipping | 12-20 Business Days | $6.99 (Free over $69) |
*Note: We do not currently ship to countries not listed above.
3. Tracking Your Order
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. The tracking number will generally be active within 24 hours.
Note: It is the customer's responsibility to track their package. If the package is returned to sender due to an incomplete address or failure to pick it up, shipping fees may apply for reshipment.
4. Customs, Duties, and Taxes
Important: Import taxes, duties, and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.
Payment of these charges and taxes is the responsibility of the recipient and will not be covered by Mccoyn. For further details of charges, please contact your local customs office.
5. Cancellations & Changes
If you need to change or cancel your order, please contact us immediately at info@mccoyn.com. Once our warehouse has processed your order (usually within 24 hours), we will be unable to make any changes.
6. Contact Us
If you have any questions regarding your order or the shipping status, please contact us at:
Email: info@mccoyn.com
Phone: +86 15587979854
Address: Building 8, Room 201, South of 325 Shanjihua Village, Shanjihua Management Area, Dashanjiang Street, Wuchuan City, Guangdong Province, China
Operated by: Haofeng E-commerce (Zhanjiang) Co., Ltd.
